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- Communication with Stakeholders
- Example of Communication with Shareholders and Investors:AI-related business briefing
- Example of Communication with Customers: Exhibit at Chemical Material Japan 2025
- Example of Communication with Local Communities: Exhibit at Echizen Manufacturing Festival 2025
- Example of Communication with Local Communities: Guided Tours of Research Center
- Example of Communication with Employees: Employee opinion survey
- Example of Communication with Employees: Labor-management relations
Communication with Stakeholders
The Shin-Etsu Group communicates with stakeholders actively through a variety of methods and opportunities. We believe that this effort contributes to the sustainable growth of the Group and increases corporate value.
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Shareholders and Investors
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We disclose information on our business performance and management policies and strategies in a timely and appropriate manner and host a wide range of briefings to cultivate a deeper understanding of the Group. In this way, we strive to build a relationship of trust with our shareholders and investors, establish an appropriate market valuation, and improve our corporate value.
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Customers
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The sales, development, and production departments work together to improve customer satisfaction by communicating closely with customers, identifying customer issues and needs, and responding quickly to them.
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Suppliers
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By publishing our Basic Procurement Policy and CSR Procurement Guidelines, and through fair, impartial, and transparent transactions, we will build sound, mutually beneficial relationships with our business partners and strive for mutual prosperity.
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Local communities
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We value communication with local residents, governments, and municipalities, and are actively involved in social contribution activities in the community, striving to build a relationship of trust with the local community.
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Employees
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In addition to disseminating information via the company magazine and intranet and conducting employee satisfaction surveys, we place importance on two-way communication between management and employees, such as by having the president visit each location to provide opportunities for the exchange of opinions.
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Example of Communication with Shareholders and Investors:
AI-related business briefing
We held an AI-related business briefing for securities analysts and investors. The briefing session included an introduction to Shin-Etsu Chemical products that support the advancement of AI, a presentation on the initiatives at our Isesaki Campus (Gunma Prefecture), which manufactures proprietary advanced materials exclusively for cutting-edge AI semiconductors, and a Q&A session. More than 170 securities analysts and institutional investors attended the day's events, both in person and online.
(March 2026, Shin-Etsu Chemical Head Office)
Example of Communication with Customers:
Exhibit at Chemical Material Japan 2025
In November 2025, Shin-Etsu Chemical exhibited at Chemical Material Japan 2025, an event organized by the Chemical Daily Co., Ltd. and held at Tokyo Big Sight. It is the only comprehensive exhibition in Japan that covers the entire chemical industry.
At the Shin-Etsu Chemical exhibition booth, we showcased products that contribute to a sustainable society, including polyvinyl chloride (PVC) resin, CZ silicon ingots, QST™ substrates, environmentally friendly silicone products, organic composite materials, and rare earth compounds. Our exhibit of silicone for 3D printers attracted particular attention, with many visitors taking an interest in the flexible and complex silicone objects formed on a 3D printer. After the exhibition concluded, we followed up individually with the visitors who filled out our questionnaire in an effort to acquire new customers. This exhibition was particularly productive because multiple business divisions participated jointly in it, which led to the exchange of information between business divisions in addition to the exchange of information with customers.
(November 2025, Shin-Etsu Chemical Head Office)
Example of Communication with Local Communities:
Exhibit at Echizen Manufacturing Festival 2025
A group from Shin-Etsu Chemical's Takefu Plant exhibited at the Echizen Manufacturing Festival 2025 held at Sun Dome Fukui over two days on September 19 and 20, 2025. This exhibition, which began in 1982 and is now in its 42nd year, is organized by an executive committee comprised of the Takefu Chamber of Commerce and Industry, the Echizen City Chamber of Commerce and Industry, and Echizen City. Various companies and organizations set up booths to promote both traditional industries and cutting-edge technologies.
At the Shin-Etsu Chemical booth, the Takefu Plant group displayed the products they manufacture, including rare earths, rare earth magnets, silicone rubber, photomask blanks, and semiconductor crystals. They also set up posters introducing Shin-Etsu Chemical and its products and an apparatus allowing visitors to experience the strength of the magnetic force of rare earth magnets. The Shin-Etsu Chemical booth inspired interest in our business among visitors, who included local residents, employees of local companies, and approximately 750 fifth-grade elementary school students from all the elementary schools in the city.
(September 2025, Takefu Plant)
Example of Communication with Local Communities:
Guided Tours of Research Center
Shin-Etsu Chemical's Silicone-Electronics Materials Research Center[c1.1] in the Gunma Complex hosted guided tours for Gunma prefecture high school students from July to August 2025. The guided tours were held as part of a project in collaboration with several organizations that aim to increase high school students' interest in science and engineering fields and deepen their understanding of future career paths and research work.
During the guided tour, we explained Shin-Etsu Chemical's business and areas of research, while allowing the students to actually touch and interact with our products to deepen their understanding. The students expressed surprise at the wide variety and diverse applications of our products and asked many questions during the Q&A sessions. Going forward, the Gunma Complex will continue to actively engage with students and implement initiatives to recruit talent.
(July 2025, Gunma Complex)
Examples of Communication with Employees:
To achieve high productivity and sustainably improve corporate value, it is important to create a personnel system and workplace environment where all employees can feel motivated and maximize their individual capabilities. Shin-Etsu Chemical therefore aims to improve engagement so that more employees can feel motivated in their work.
Employee opinion survey
Shin-Etsu Chemical aims at creating its personnel system and work environment based on communication with its employees. In 2022, to help create a more rewarding workplace, we conducted an employee opinion survey of employees working at the Company. The survey asked about a range of topics including compliance, customer orientation, penetration of management principles, Company's future prospects, personnel system, career outlook, workload, work environment, and relationships with superiors.
The response rate was 86.5%. Analysis of the results revealed that the employees have a high level of compliance awareness. On the other hand, intergenerational differences were observed on questions such as personnel system, career outlook, and relationships with superiors, reaffirming the change in values and the importance of intergenerational communication. Based on the survey's findings and after consultation with the labor union, we expanded and revised our personnel system, including the subsidization of rent and commuting by Shinkansen bullet trains. In 2025, we launched a new initiative that utilizes organizational analysis of employee stress checks to further improve the workplace environment. In this way, we will continue our efforts to make more employees feel fulfilled in their jobs, while further developing the areas where we excel and improving areas that need improvement.
Labor-management relations
The Company engages in various dialogues with the Shin-Etsu Chemical Labor Union to promote mutual understanding between employees and management. The Central Labor Council is held once a month at the head office attended by top management. They engage in thorough discussions with the labor union regarding subjects such as management policy, overviews of individual businesses, and the personnel system. Also, each business site holds a monthly Local Labor Council with the local branch of the Shin-Etsu Chemical Labor Union.
Repeated dialogues and discussions between employees and management deepen mutual understanding and trust and ensure that staff and management can come together to carry out speedy responses to the expansion of business operations and the changing business environment.